1333b's Privacy Policy
This policy explains in detail how your personal information is collected, used, and kept secure.
Introduction & Scope
1333b operates a trusted online betting and casino platform for users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect when you use the 1333b website, mobile site, or related services, how that information is processed, who it is shared with, and how it is kept secure.
By using this platform, you are considered to have agreed to the terms of this policy. If you do not agree to these terms, please refrain from using our services. This policy works alongside the Terms & Conditions and both should be read together.
Types of Information Collected
1333b collects only the information necessary to provide services, manage accounts, and ensure security. The different types of information are described below:
Personal Identity Information
During account registration and verification, we may collect the following information:
- Full name and date of birth
- Email address
- Mobile number
- National ID card or passport details (for identity verification)
- Bank account or mobile financial service details (for transactions)
Activity & Usage Information
When you use our platform, the following information is recorded automatically:
- IP address and device information
- Browser type and version
- Pages visited and session duration
- Login and logout times
- Betting and gaming activity history
Financial Transaction Information
For deposits and withdrawals, we collect:
- bKash, Nagad, Rocket numbers
- Bank account details
- Transaction amounts and dates
- Transaction reference numbers
Cookies & Technical Information
Our platform uses cookies and similar technologies:
- Session cookies — to maintain login status
- Preference cookies — to remember language and settings
- Analytics cookies — to improve user experience
- Security cookies — to prevent fraud
Purpose of Data Use
1333b uses your information only for specific, legitimate, and transparent purposes. Each purpose is described in detail below:
- Account management: Personal information is used to create, verify, and maintain your account.
- Service delivery: To run betting, gaming, and other platform services smoothly.
- Financial transaction processing: To complete deposits and withdrawals securely and to keep transaction records.
- Identity verification: To prevent unauthorized access and confirm account ownership.
- Fraud prevention: The platform's security team analyzes information to detect and prevent suspicious activity.
- Customer support: To provide the support team with the information needed to resolve your complaints and questions.
- Platform improvement: To analyze user experience and improve the quality and performance of our services.
- Responsible gaming: To identify unusual or harmful gaming behavior and provide support to users.
- Communications: To send important notifications, security alerts, and account-related information.
Sharing Information with Third Parties
1333b never sells your personal information to third parties or rents it out for commercial purposes. However, information may be shared in the following limited circumstances:
Service Providers
Third-party organizations engaged for payment processing, technical support, and security verification may receive limited information. These organizations are bound by strict confidentiality agreements and may not use the information beyond its stated purpose.
Financial Partners
The financial information required to complete transactions via bKash, Nagad, Rocket, and bank transfer services is shared with the relevant service provider. This is done solely to complete the specific transaction.
Legal Obligations
If a legal authority or regulatory body requests information through a legal process, 1333b may be required to provide it in accordance with applicable law. In such circumstances, we provide only the relevant information.
Business Transfers
In the event of a business merger, acquisition, or restructuring, user information may be transferred to the successor entity. Users will be notified in advance in such cases, and the protections in this policy will remain in place.
Data Security Measures
1333b applies industry-standard technical and administrative measures to protect your information. Our security framework operates at the following levels:
SSL Encryption
All data transfers are protected by SSL/TLS encryption, preventing third parties from decoding the data.
Firewall Protection
An advanced firewall system detects and automatically blocks unauthorized access attempts.
Access Controls
Only authorized staff can access information within a defined scope — managed through role-based controls.
Regular Audits
Security measures are reviewed regularly, and any identified vulnerabilities are corrected immediately.
However, it is not possible to guarantee that data transmission over the internet is completely secure. We provide the highest level of protection we reasonably can, but you are also asked to keep your account password confidential and not share it with others. If you notice any suspicious activity, notify our support team immediately.
Data Retention Period
1333b does not retain personal information longer than necessary. Different types of information are retained according to the following policies:
- Active account information: Retained for as long as the account remains active.
- Financial transaction records: Retained for the period required by legal and regulatory obligations.
- Closed account information: Records may be retained for a set period after an account is closed, particularly for fraud investigations or legal requirements.
- Cookie and analytics data: Session cookies are deleted when the browser is closed; long-term cookies are deleted automatically upon expiry.
- Support communication records: Retained for a limited period to ensure customer service quality and for future reference.
Your Data Rights
As a registered user of 1333b, you may exercise the following rights regarding your personal information:
Right to Access
You may request to know what information is stored in your account. We will provide this information within a reasonable time.
Right to Rectification
If there is any inaccuracy or incompleteness in your information, you may request a correction. This can be done through account settings or via the support team.
Right to Erasure
In certain circumstances, you may request that your information be deleted. However, some information may be required to be retained for legal or regulatory reasons.
Right to Object to Processing
You have the right to object to your information being used for marketing communications. This consent may be withdrawn at any time.
To exercise any of the rights listed above, contact our support team. We will verify your request within a reasonable time and take the necessary steps. Additional information may be requested to verify your identity.
Protection of Minors' Information
1333b strictly prohibits registration by anyone under the age of 21. Our platform is for users aged 21 and over only, and we do not knowingly collect any personal information from minors.
Age verification is carried out during the account registration process. If we have reason to believe that a minor's information has been collected by mistake, we will suspend that account immediately and delete the collected information. Any parent or guardian with concerns about this should contact the support team.
Third-Party Integrations
The 1333b platform integrates third-party payment gateways (bKash, Nagad, Rocket, and bank transfer services) and game providers. These third parties have their own privacy policies. 1333b is not responsible for their policies or practices.
You are advised to read a payment provider's privacy policy before using their service. We always aim to work with reputable and secure service providers.
Policy Changes
1333b reserves the right to amend or update this privacy policy at any time. For significant changes, we will make every effort to notify registered users. However, you are advised to visit this page periodically to view the most current policy at any time.
Your continued use of the platform after a revised policy is published will be considered acceptance of the new policy. If you do not agree to the changes, you have the right to close your account and stop using the service.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise any rights regarding your data, contact our support team. Our team is available seven days a week, 24 hours a day, in both Bengali and English.
- Live Chat: Get instant support through the platform — active 24/7.
- Email: [email protected]
Include account-related information in your email to verify your identity. We will respond to your request as quickly as possible.
1333b is a safe and reliable platform — SSL encryption and fair play are guaranteed. For more information, visit the Responsible Gaming and Terms & Conditions pages.